Job summary
At BrisDoc, we provide compassionate and high-quality healthcare services that make a difference in people’s lives. As a leading provider of urgent and in-hours primary care across Bristol, North Somerset, and South Gloucestershire, we are committed to innovation,excellence, and patient-centred care.
We are looking for an inspiring and experienced Deputy Medical Director – Urgent Care to join our leadership team. This is an exciting opportunity to play a key role in shaping the future of urgent care services within the Severnside Integrated Urgent Care (IUC) service. In this role, youwill be at the forefront of ensuring the delivery of safe, effective, and compassionate care, while also contributing to the development of our services.
Main duties of the job
Reporting to the Medical Director, you will be responsible for providing medical leadership across a range of services, including traditional Out-of-Hours, plus frailty, paediatric, and mental health, and more. You will work closely with senior leaders to oversee the clinical governance of Severnside, drive service innovation, and represent BrisDoc in key external partnerships.
Key responsibilities include: o Medical Leadership: Providing oversight to ensure high-quality, patient-centred careo Collaboration: Working closely with senior colleagues to support service innovation and performanceo Clinical Activity and Engagement: Undertaking clinical shifts within Severnside, adhering to evidence-based practiceso Stakeholder Engagement: Representing Severnside in external partnerships and maintaining strong relationships across the health and social care systemo Governance and Compliance: Supporting clinical governance and, together with the Director of Nursing, Allied Health Professionals and Governance, ensuring adherence to safety and regulatory standards
About us
BrisDoc is an employee-owned social enterprise that has been providing NHS healthcare for over twenty years. Serving more than one million patients across Bristol, North Somerset, and South Gloucestershire, BrisDoc offers a range of primary care services, including:
o Severnside Integrated Urgent Care (IUC): A 24/7 NHS urgent care service combining NHS 111 and the GP Out of Hours Service, and more, ensuring patients receive timely medical attention when their GP practice is closedo In-Hours Primary Care: Operating GP practices such as Broadmead Medical Centre and Charlotte Keel Medical Practice, providing comprehensive healthcare services during standard hourso Homeless Health Service: Dedicated to addressing the healthcare needs of homeless individuals, offering support through clinics and outreach teams
As a social enterprise, BrisDoc prioritises the health of its patients, environmental sustainability, and the social and economic well-being of the community. The organisation is committed to reducing health inequalities and improving overall well-being.
At BrisDoc, we are proud to be an employee-owned organisation, meaning every member of our team is a ‘co-owner’ with a real stake in the success of the business. This unique structure empowers our staff to influence decisions, shape the future direction of the organisation, and take pride in the care and services we provide.
Job description
Job responsibilities
Play a key oversight role in the maintenance of a safe, effective, caring service Work closely and supportively with the Head of Severnside Nursing/AHPs, the Head of Severnside, the Director of Nursing, AHPs and Governance, the Service and Programme Director, the Severnside Lead GPs, the Lead Clinical Practitioners, and others as needed To work clinically in at least one area of Severnside and to adhere to evidence-informed practice and relevant guidelines (or clarify reasons for departure therefrom) Provide input and leadership into Severnsides innovation and development Alongside the Medical Director, to ensure senior medical representation on all Severnside-related Boards and on BrisDocs Corporate Leadership Board (the role on the latter may be reviewed) Represent Severnside to external partners, such as the ICB, One Care, the GP Collaborative Board, Sirona, Hospitals, Local Authorities, SWAST and others To further develop relationships across BNSSG and beyond, eg. via UHUK Line manage the Severnside Lead GPs, and others as needed Support Severnside Lead GPs in managing day-to-day issues, governance issues, clinical performance concerns and other challenges when required Where needed, to lead the management of more complex learning events and complaints, including Serious Incidents (with Medical Director input as needed) Support the recruitment and retention of all clinical staff Support the training and development of all clinical staff To support and, where needed, lead the performance management of Severnside clinicians (in collaboration with the Medical Director as appropriate) To ensure the oversight of GP trainees in Severnside and of others in training, such as medical students Deal with relevant tricky situations carefully and tactfully as and when they arise To support crisis management in Severnside (and elsewhere) as needed
Person Specification
Qualifications and Training
Essential
Desirable
Skills and Experience
Essential
Desirable
